Terms of use

Welcome to Featherlings

Welcome to Featherlings, a trading name of Featherlings Jewellery Ltd ("Featherlings," "we," or "us"). By accessing or using our website, you agree to be bound by these terms of use ("Terms"). If you do not agree to these Terms, please do not use our website.

Purpose of Website

Our website allows you to purchase physical goods, including personalised engraved jewellery, memorial jewellery, and other customised items. If you are ordering ashes jewellery, you will be required to post in your ashes. We can supply a postal kit if needed.

User Obligations

By using our website, you agree that you will not:

  • Post or transmit any content that is illegal, harmful, defamatory, infringing, or otherwise objectionable;
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • Upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

By submitting reviews or other user-generated content on our website, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.

Intellectual Property

All trademarks, service marks, trade names, logos, and other designations used on our website are the property of Featherlings Jewellery Ltd or their respective owners. All product designs, photography, and ideas are owned by Featherlings Jewellery Ltd.

Limitations of Liability

Featherlings is not responsible for any loss of data when users upload images or other content for orders. We will not be liable for any indirect, consequential, or special damages arising out of or in any way connected with the use of our website or the purchase of any products from our website.

Dispute Resolution

Any dispute arising from or relating to these Terms, the website, or any products or services provided by Featherlings shall be resolved through arbitration in accordance with the rules of the Chartered Institute of Arbitrators.

Privacy Policy

By using our website, you agree to be bound by our privacy policy, which can be found here.

Data Protection

We are committed to protecting your privacy and personal information in accordance with applicable data protection laws and regulations. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and disclose your personal information.


These Terms constitute the entire agreement between you and Featherlings with respect to the use of our website. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms shall be governed by the laws of England and Wales.

Changes to Terms and Conditions

We may revise these Terms from time to time without prior notice. Any changes to these Terms will be effective immediately upon posting on this website. Your continued use of this website following any changes to these Terms constitutes your acceptance of such changes.