Ordering Ashes Jewellery
Once you have placed your order, I will send you a postal kit with everything you need
- Delivered in 1-2 working days
- Tracked48 postage back to me included
- I'll let you know when it arrives
- Fully tracked for peace of mind

Step 1
Place your order
Once you’ve placed your order, i’ll send you a free postal kit, usually the next working day.
Please allow a couple of working days for it to arrive.

Step 2
Send in postal kit
Drop off at the post office, or you can arrange for Royal Mail to collect FREE of charge and fully tracked
This will take 1-2 days to arrive.

Step 3
Allow 10 working days
Once I receive your filled postal kit, I’ll get to work creating your piece. I will also drop you an email once it arrives
I aim to have all orders completed and sent to you usually in around 10 working days.
My workshop address
Featherlings
5 Challenge Enterprise Centre
Sharps Close
Portsmouth
PO3 5RJ
Ashes Jewellery
Frequently Asked Questions
If you need your order delivered faster than the times quoted on our website please contact us ASAP to see what we can do for you. We will always do our best!
If you need your order delivered faster than the times quoted on our website please contact us ASAP to see what we can do for you. We will always do our best!
Depending on the product, most personalised orders take around 10 working days to hand craft. Some personalised products can be posted faster, if you have a special date in mind then just let me know
Depending on the product, most personalised orders take around 10 working days to hand craft. Some personalised products can be posted faster, if you have a special date in mind then just let me know
All of our memorial/photo jewellery is made from .925 Sterling Silver. Any charms that then have rose gold detailing will be 18ct Rose Gold. Charms that have gemstones i.e Sapphire or CZ will be noted in the description!
All of our memorial/photo jewellery is made from .925 Sterling Silver. Any charms that then have rose gold detailing will be 18ct Rose Gold. Charms that have gemstones i.e Sapphire or CZ will be noted in the description!
I am based in Portsmouth UK. All of my orders are hand finished by me in house and posted as soon as possible with the Royal Mail. You can be assured you are buying local from the UK!
I am based in Portsmouth UK. All of my orders are hand finished by me in house and posted as soon as possible with the Royal Mail. You can be assured you are buying local from the UK!
It's best to check each listing individually, but every jewellery order comes gift wrapped in a pouch and box. Some orders including pendants and bracelets may also come with an extra gift bag
It's best to check each listing individually, but every jewellery order comes gift wrapped in a pouch and box. Some orders including pendants and bracelets may also come with an extra gift bag
UK delivery is free on EVERYTHING over £10! You can choose faster delivery options at the end of the checkout
UK delivery is free on EVERYTHING over £10! You can choose faster delivery options at the end of the checkout
Yes you can! Just order as normal, and use the postal kit to securely send in your hair or fur instead of ashes
Yes you can! Just order as normal, and use the postal kit to securely send in your hair or fur instead of ashes