We are available to assist with your order from 9:30 - 5pm Monday - Friday

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Selection of engraved jewellery from Featherlings
Crafting Memories
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Frequently Asked Questions

We use high-quality sterling silver and various enamels, combined with the personal elements you provide, such as ashes, hair/fur, photos or breast milk, to craft our unique pieces.

After placing your order, we'll send you a kit with detailed instructions on how to safely send us the required amount of ashes or breastmilk. You can post hair straight into us. Rest assured, we handle every sample with the utmost respect and care.

Our crafting process typically takes 2-3 weeks from the time we receive the ashes, hair or breastmilk.

However, delivery times may vary based on your location and the shipping method chosen. Other products made with handwriting or photos usually take 1 or 2 days to hand make.

Yes, when you are placing your order, you shoudl see a digital preview of your piece to ensure it meets your expectations before posting.

To maintain the shine and quality of your jewellery, avoid direct contact with chemicals such as, perfumes, cleaning, hair colouring, tanning. We recommend storing it in a cool, dry place when not in use.

Absolutely. We respect your privacy and handle all materials with the utmost care and reverence. Any personal information provided is used solely for order processing and is never shared with third parties.

Your satisfaction is our top priority. If you're not pleased with the final product, please contact us within 14 days of receiving your order, and we'll work with you to address any concerns.

Yes, we also craft jewellery using breast milk, photos, dried flowers, and handwriting. Each piece is tailored to capture and celebrate unique memories.

You can select the shape and size of the locket photo you need from our collection. See more here. Once ordered, you can upload or send us the photo you'd like resized, and we'll take care of the rest.

Yes, during the checkout process, you can specify a different shipping address and even include a personal message if desired.