Privacy Policy & Cookies
Privacy Policy
Introduction
At Featherlings, we are committed to protecting your privacy and ensuring the security of the information you submit to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information We Collect
We collect personal information when you:
- Create an account
- Make a purchase
- Contact us for inquiries or customer service
This information may include your name, email address, shipping address, phone number, and payment details.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide customer service and support
- Send promotional and marketing communications, which you can opt out of at any time
Data Protection
We employ industry-standard security measures to protect your data, including SSL encryption for financial transactions.
Your Rights
You have the right to access, correct, or delete your personal information stored by us. To exercise these rights, please contact us at hello@featherlings.co.uk.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device to help us improve your experience on our website.
How We Use Cookies
We use cookies to:
- Understand user behavior and improve our services
- Remember your preferences and settings
Types of Cookies
We use both session and persistent cookies. We also use first-party and third-party cookies.
Controlling Cookies
You can manage cookies through your browser settings. Note that disabling cookies may affect website functionality.
Changes to Cookie Policy
We may update our Cookie Policy. Changes will be posted on this page.
For any questions or concerns, please contact us at hello@featherlings.co.uk or call us at 02392 732850 for general inquiries and 07305257914 for emergencies.