CHRISTMAS DELIVERY
Ashes to jewellery
For the best chance of christmas delivery, please place your order by midnight & follow the instructions below
To speed things up, you can send a teaspoon of ashes directly into us with your details. Type 'Christmas' in the notes at the checkout and I won't send out a postal kit.
Personalised Charms
For Christmas delivery, please place your order by 15th December
All Pandora compatible, our charms can be personalised with photos, engravings and even handwriting! Delivered in as fast as 2 working days
Photos for lockets
For Christmas delivery, please place your order by 19th December
Order by 12pm, and we will dispatch your locket sized photos the same working day! So many sizes to choose from making them ideal photos for lockets
Delivery faq
Please note that for orders made using your loved ones ashes, hair, pets ashes or fur we usually need around 10 working days. But please understand that this is an aim not a gaurantee. If you need your order for a special date, please let us know!
If you need your order delivered faster than the times quoted on our website please contact us ASAP to see what we can do for you. We will always do our best!
Depending on the product, most personalised orders take around 1 - 3 days to hand craft. Some personalised products can be posted the same day when ordered before 3pm. UK delivery then takes another 1-3 days depending on your choice at the checkout. International delivery takes 5 - 7 days usually
All of our memorial/photo jewellery is made from .925 Sterling Silver. Any charms that then have rose gold detailing will be 18ct Rose Gold. Charms that have gemstones i.e Sapphire or CZ will be noted in the description!
We are based in Portsmouth UK. All of our orders are hand finished by us in house and posted as soon as possible with Royal Mail. You can be assured you are buying locally from the UK!
It's best to check each listing individually, but every jewellery order comes gift wrapped in a silk pouch and box. Some orders including pendants and bracelets may also come with an extra gift bag
We work hard to make sure every order that goes out is perfect. We are only human, if something has gone wrong we would prefer to put it right! You can return your order up to 365 days after purchase provided we have had a chance to correct any issues.
If you have simply changed your mind, and the product isn't personalised and hasn't been worn... You can return it for a full refund. Please contact us with any issues or queries!
UK delivery is free on EVERYTHING! You can choose faster delivery options at the end of the checkout
delivery
all around the world
In the last 5 years there isn't a country we haven't delivered too!
Standard delivery for international orders is free over £99, but under this, or should you need your order faster. You can choose delivery options at the end of the checkout!
need your order fast?
• You can check the delivery speed for each item on its own product page.
• Some items can even be personalised by us and dispatched the same day!
• You can choose delivery options at the end of the checkout.
• Please note though, that delivery days quoted are an aim and not a gaurantee (who knows what may happen each day!)
got a question about delivery?
MADE IN THE UK
Everything in our catalouge has been hand finished here in Portsmouth (UK).
Orders are collected daily by Royal Mail
PERSONAL UK SUPPORT
Need something fast or have a problem? We are always here to help. Call us on 02392 7328 or use the contact form above
free uk delivery
Free UK delivery on all orders of any value. Of course, you can always upgrade if you need your order faster.
