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We aim to get memorial jewellery orders back to you within around 10 working days depending on the product.
You can also choose delivery dates and options at the end of the checkout
Depending on the product, most personalised memorial jewellery orders take around 4 - 5 days to hand craft.
UK delivery then takes another 1-3 days depending on your choice at the checkout. International delivery takes 5 - 7 days usually
All of our memorial/photo jewellery is made from .925 Sterling Silver. Any charms or pendants that then have rose gold detailing will be 18ct Rose Gold. Charms that have gemstones i.e Sapphire or CZ will be noted in the description!
Cufflinks being the only exception as unless specified, these are made from Rhodium plated Stainless
We are based in Portsmouth UK. All of our orders are hand finished by us in house and posted as soon as possible with the Royal Mail. You can be assured you are buying local from the UK!
It's best to check each listing individually, but every jewellery order comes gift wrapped in a silk pouch and box. Some orders including pendants and bracelets may also come with an extra gift bag
We work hard to make sure every order that goes out is perfect. We are only human, if something has gone wrong we would prefer to put it right! You can return your order up to 365 days after purchase provided we have had a chance to correct any issues.
If you have simply changed your mind, and the product isn't personalised and hasn't been worn... You can return it for a full refund. Please contact us with any issues or queries!
UK delivery is free on EVERYTHING! You can choose faster delivery options at the end of the checkout
all round the world
In the last 5 years i don't think there isn't a country we haven't delivered too!
Standard delivery for international orders is free over £99, but under this, or should you need your order faster.. You can choose delivery options at the end of the checkout